Privacy Policy

Effective date: August 19, 2026
Last updated: August 19, 2026

This Privacy Policy explains how Classes with Manitta, operated by Mariia Rybachuk and also referred to as Therapeutic Stretching for Women ("we," "us," or "our"), collects, uses, discloses, and protects personal information when you visit https://www.therapeuticstretching.com/ (the "Site"), complete an application, schedule a call, contact us, or otherwise interact with our services.

The Site and our advertising are currently intended primarily for customers in the United States. We are based in the Republic of Panama. Depending on where you live and whether a particular law applies to us, you may have additional privacy rights under Panama Law No. 81 of March 26, 2019, applicable United States state privacy laws, the EU General Data Protection Regulation, the UK GDPR, or other laws.

1. Data controller

The person responsible for the personal information described in this Policy is:

For privacy questions or requests, email mariia@therapeuticstretching.com with the subject line “Privacy Request.”

2. Information we collect

The information we collect depends on how you interact with us.

A. Information you provide through iClosed

When you complete our application or schedule a call through the iClosed form or calendar embedded on the Site, we may collect:

  • your full name;

  • telephone number;

  • email address, where requested;

  • time zone and appointment details;

  • answers to qualification questions;

  • information you voluntarily provide about your goals, mobility, flexibility, discomfort, pain, physical condition, interest in our services, or reasons for requesting a call;

  • consent, scheduling, and form-completion records; and

  • any other information you choose to submit.

Please provide only information that is reasonably necessary for your inquiry. Do not submit medical records, diagnostic reports, insurance information, government identifiers, or emergency medical information through the form. The Site and scheduling form are not emergency or medical-care channels.

B. Information you provide when contacting us

If you contact us by email, WhatsApp, social media, phone, or another communication channel, we may receive your contact details, profile information made available by the channel, the content of your messages, attachments you choose to send, and information about the services in which you are interested.

C. Information collected automatically

When you visit or interact with the Site, we and our service providers may automatically collect:

  • IP address and approximate location derived from it;

  • device, operating system, browser, language, screen size, and device category;

  • pages viewed, referring website, timestamps, scroll depth, active time, and interactions with Site elements;

  • video engagement, including video start and viewing milestones;

  • clicks on scheduling calls-to-action and visibility of the scheduling section;

  • application, qualification, disqualification, and appointment-booking events;

  • campaign and referral information, including UTM parameters;

  • advertising campaign, ad set, ad group, ad, creative, keyword, placement, network, and device identifiers where available;

  • advertising click identifiers such as gclid, gbraid, wbraid, and fbclid;

  • browser and advertising identifiers such as _fbp and _fbc; and

  • technical, security, error, and fraud-prevention information.

We use cookies, pixels, tags, local storage, server-side tagging, and similar technologies. The Site currently stores a non-PII attribution record in the visitor’s browser for up to 180 days to preserve the first campaign touch and the most recent attributable campaign touch. A direct return to the Site does not overwrite the most recent attributable campaign. The attribution record is not used as a Google Analytics user ID and is not intended to contain your name, email address, telephone number, or qualification answers.

D. Information we do not collect through the Site

We do not currently collect payment-card information directly through the Site. If payment services are introduced or provided through a third party, the applicable payment provider will process payment information under its own terms and privacy notice.

3. How and why we use information

We may use personal information to:

  • operate, host, secure, maintain, and troubleshoot the Site;

  • display video, forms, and scheduling functionality;

  • process applications and determine whether our services may be relevant to an applicant;

  • schedule, reschedule, manage, and confirm calls;

  • respond to inquiries and communicate about requested services;

  • provide services and manage a customer relationship if you choose to work with us;

  • measure Site use, engagement, application quality, and funnel performance;

  • attribute visits, applications, qualified leads, and booked calls to advertising campaigns;

  • measure and improve Google, YouTube, Meta, and other advertising;

  • create or use advertising audiences and personalized advertising where permitted;

  • prevent duplicate conversion reporting and reconcile advertising data with genuine appointments;

  • maintain business, security, tax, accounting, dispute, and compliance records;

  • protect our rights, users, systems, and services; and

  • comply with applicable legal obligations and lawful requests.

Where applicable law requires a legal basis, we rely on one or more of the following as appropriate: steps requested by you before entering a contract, performance of a contract, your consent, compliance with legal obligations, and our legitimate interests in operating, securing, measuring, and improving our Site and services. Where consent is legally required for analytics, advertising, or similar technologies, we use those technologies subject to the applicable consent choice.

4. Cookies, pixels, local storage, and similar technologies

The Site may use the following categories of technology:

  • Strictly necessary and security technologies: used to deliver, protect, and maintain the Site.

  • Functionality technologies: used for embedded video, forms, scheduling, preferences, and related features.

  • Analytics technologies: used to understand visits, interactions, video engagement, and Site performance.

  • Advertising and attribution technologies: used to associate visits, applications, qualification events, and booked calls with advertising and, where permitted, to create audiences or personalize advertising.

These technologies may be provided through Framer, Google Tag Manager, Google Analytics 4, Google Ads, Meta Pixel, Meta Conversions API, iClosed, server-side tagging infrastructure, and video or content-delivery providers.

For the current U.S.-focused configuration, Google Consent Mode is configured to deny advertising and analytics storage by default for visitors detected in the European Economic Area, United Kingdom, and Switzerland. No consent banner is currently offered for visitors in those regions, so denied consent is not upgraded during that visit. The Site is not currently intended or advertised to customers in those regions.

You may limit or delete cookies and local storage through your browser settings. You may also use the privacy and advertising controls offered by Google, Meta, and your device. Blocking technologies may affect video, scheduling, attribution, or other Site functionality.

If our target markets, legal obligations, or technology setup change, we may add a consent-management or opt-out mechanism and update this Policy.

5. Analytics and advertising

We use Google Analytics 4 and related measurement tools to understand how visitors use the Site. We use Google Ads and Meta advertising tools to measure campaign effectiveness and improve advertising.

Meta tools currently include the Meta Pixel and server-side Conversions API events. Depending on the event and the information available, Meta may receive an event name and timestamp, page and campaign information, IP address, user agent, browser advertising identifiers, external identifiers, qualification or appointment status, and normalized contact information that has been hashed before transmission. Hashing helps with matching but does not necessarily make information anonymous.

iClosed is currently configured as the single server-side owner of the Meta Qualified and Call booked events. Google Ads currently receives a primary Booked Call conversion only after the real iClosed scheduled-call event. A click on a button or a manual visit to a thank-you page is not treated as a booked-call conversion.

We do not intentionally send free-text qualification answers, medical records, or descriptions of pain or physical conditions to Google Analytics, Google Ads, or Meta for analytics or audience creation.

We do not sell personal information in exchange for money. However, some disclosures to advertising platforms for measurement, audience creation, or personalized advertising may be considered “sharing,” “targeted advertising,” or a “sale” under certain United States state privacy laws even when no money is exchanged. Where such a law applies to us, eligible residents may request to opt out as described in Section 10.

6. Service providers and other recipients

We may disclose personal information to service providers that support the purposes described in this Policy, including:

  • Framer — Site building, hosting, delivery, and related analytics;

  • iClosed — application forms, lead qualification, scheduling, appointment management, contact records, and conversion events;

  • Google — Google Tag Manager, Google Analytics 4, Google Ads, YouTube advertising, analytics, attribution, and conversion measurement;

  • Meta Platforms — Meta Pixel, Conversions API, advertising measurement, attribution, and advertising audiences where permitted;

  • Stape or similar server-side tagging providers — first-party measurement routing and server-side tagging infrastructure;

  • Cloudflare or other video, hosting, security, and content-delivery providers — video delivery, network security, and Site performance;

  • WhatsApp / Meta Platforms — if you choose to contact us through WhatsApp;

  • professional advisers — such as legal, accounting, tax, security, or compliance advisers where reasonably necessary; and

  • authorities or other parties — where required by law, court order, lawful process, or to protect rights, security, and safety.

iClosed generally processes the application, lead, contact, and scheduling information submitted through our customer-configured widget on our behalf. We remain responsible for explaining why we collect that information and for responding to privacy requests concerning it.

We may also disclose information as part of a merger, financing, acquisition, reorganization, sale of assets, or similar business transaction, subject to applicable law and appropriate confidentiality protections.

Provider information:

7. International processing

We operate from Panama and use providers that operate globally. Personal information may therefore be processed in Panama, the United States, the European Economic Area, and other countries where our providers or their subprocessors operate.

Where required by applicable law, international transfers are protected through contractual, organizational, or other legally recognized safeguards used by us or the relevant provider. Privacy laws in another country may differ from those in your place of residence.

8. Data retention

We retain information only for as long as reasonably necessary for the purposes described in this Policy, subject to legal obligations, security requirements, disputes, and valid deletion requests.

Current retention criteria include:

  • Browser attribution record: up to 180 days in local storage, unless you delete browser data sooner.

  • Application and appointment records: for as long as reasonably necessary to manage the inquiry, appointment, follow-up, and any resulting customer relationship.

  • Inquiries that do not result in a customer relationship: generally reviewed for deletion or anonymization within 12 months after the last meaningful interaction, unless a longer period is reasonably necessary for security, disputes, or legal compliance.

  • Customer, contract, tax, and accounting records: for the relationship and the additional period required by applicable law or reasonably necessary to establish, exercise, or defend legal claims.

  • Analytics and advertising information: according to the retention controls and rules of Google, Meta, Framer, iClosed, and related providers, and our configured account settings.

  • Security and technical records: for the period reasonably necessary to investigate incidents, prevent abuse, and protect the Site.

When information is no longer reasonably necessary, we delete or anonymize it, subject to technical limitations, backup cycles, legal holds, and provider controls.

9. Information security

We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, and misuse. These measures may include access restrictions, authenticated business accounts, encryption provided by our vendors, hashed identifiers for supported advertising matching, data minimization, and separation between browser analytics and contact records.

No method of transmission or storage is completely secure. We therefore cannot guarantee absolute security.

10. United States privacy rights

Depending on your state of residence, whether the applicable law covers our business, and any available exemptions, you may have the right to:

  • request access to or confirmation of personal information we process about you;

  • request correction of inaccurate personal information;

  • request deletion of personal information;

  • request a portable copy of certain personal information;

  • opt out of sale, sharing, targeted advertising, or certain profiling;

  • limit certain uses or disclosures of sensitive personal information;

  • withdraw consent where processing is based on consent; and

  • appeal a decision concerning a privacy request and not be discriminated against for exercising an applicable right.

To submit a request, email mariia@therapeuticstretching.com with the subject “Privacy Request.” Describe the right you wish to exercise and the state in which you live. We may request information reasonably necessary to verify your identity and authority. Authorized agents may submit a request where permitted, but we may require proof of authorization and direct identity verification.

11. Panama privacy rights

Where Panama Law No. 81 of March 26, 2019 applies, you may have rights of access, rectification, cancellation or deletion, opposition, and portability regarding your personal information, subject to the law’s conditions and exceptions.

To exercise an applicable right, email mariia@therapeuticstretching.com with the subject “Privacy Request.” We will respond within the timeframe required by applicable law. You may also have the right to contact Panama’s National Authority for Transparency and Access to Information (ANTAI): https://www.antai.gob.pa/

12. EEA, United Kingdom, and Switzerland

The Site is not currently intended or advertised to customers in the EEA, United Kingdom, or Switzerland. Visitors from those regions may nevertheless access the Site. Where applicable data-protection law applies, you may have rights to access, correct, delete, restrict, object, receive portable data, withdraw consent, and lodge a complaint with your local supervisory authority.

Advertising and analytics storage is denied by default for visitors detected in those regions under the current Consent Mode configuration. Visitors from those regions should not submit sensitive, medical, or unnecessary personal information through the application form.

13. Children’s privacy

The Site and our services are intended for adults aged 18 and older. We do not knowingly collect personal information from children through the Site. If you believe a child has submitted personal information, contact us at mariia@therapeuticstretching.com so that we can investigate and take appropriate action.

14. Third-party sites and services

The Site may link to or embed third-party services. Their privacy practices are governed by their own notices. We are not responsible for the content or privacy practices of third-party websites or services that operate independently from us.

15. Changes to this Policy

We may update this Privacy Policy to reflect changes in our services, technology, advertising, legal requirements, or business practices. The “Last updated” date shows when the latest version became effective. Where required, we will provide additional notice or obtain consent for a material change.

16. Contact us

For privacy-related questions or requests:

  • Email: mariia@therapeuticstretching.com

  • Business: Classes with Manitta / Therapeutic Stretching for Women

  • Legal name: Mariia Rybachuk

  • Location: Panama, Republic of Panama

Please use the subject line “Privacy Request.”

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